Mixed Method Approach to Determination Critical Success Factors for Successful Financial ERP System Implementation

Ayogeboh Epizitone, Oludayo. O

Abstract

Critical success factors (CSFs) for Enterprise Resource Planning (ERP) implementation has been widely discussed in literature with authors revealing it to be the most imperative focus of interlocution among scholars for the consummation of success for any project implementation. However, throughout literature, there have been a critique of methods employed to identify, rank and categorize these CSFs with a call for more robust and scientific rigor methods. This paper, through a comprehensive literature review, discuss the adoption of a mixed method approach in determining CSFs for a successful ERP implementation, hence presenting an enhanced framework for researchers aiming to employ the mixed method approach in addressing complex research study. Furthermore, providing insight of research dilemma paradigm, methods, methodology.