Implications of mobile communication technologies (mct) in m-government: challenges, technology and applications

VR Salkute, SR Kolhe , Ambedka

Abstract

The emergence of Mobile Communication Technologies (MCT) has enabled the government to transform from Electronic Government (e-government) to Mobile Government (m-government). This paper proposed a framework based on the theory of Task-Technology Fit (TTF) to understand MCT and their implications for m-government applications. Following the framework, we reviewed current MC technologies, categorized e-government tasks and reviewed and summarized existing m-government applications. To measure the degree of fit between MCTs and government tasks performed through them and its importance in the successful m-government implementation, we then discussed the benefits and challenges of m-government.