Evaluation of Implementing Electronic Health Record and Its Relationship with Health Services Quality in Healthcare Centers

Mohammadtaghi Mohammadpour1, A

Abstract

Electronic health record contains individuals’ health information from before birth till after death, the present study aims to evaluate implementing electronic health record and its relation with health services quality in healthcare centers administering Gachsaran city family physician. For assessing cares quality, one of the most important groups receiving health services i.e. children was selected and the procedure of providing cares to this group was compared three months before implementing electronic record and three months after that. Data were collected using standard checklist of ministry of health and data analysis was done using T-test. After comparing services before and after electronic health records, in processes of evaluating and categorizing children's problem (p=0.0001), recommendations and measurements (p= 0.0002) and service provider performance in information recording (p=0.0001), a significant relation was observed between before and after implementing electronic health record. The study results show that electronic health record in healthcare could reduce inevitable errors in paper form and causes health services quality. Also, there are many capacities in electronic record structure such as its integration and sharing capability which could help easier access and providing higher quality services.

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