Ergonomics & Human Factors - Stress and burnout as a psycho-social risk at public sector among workers

Serpil Aytac

Abstract

The present study aimed to examine the relationships between occupational stresses, burnout situations as a psycho-convivial risk and the subtypes that of the application job-cognate affective salubrity according to the demographic factors among public sector employees. In the study, data were accumulated by questionnaire method. The research was conducted on 185 public officials who participated in the training during the “stress and burnout training” given to the public sector workers, and the total of 177 questionnaires was evaluated because 8 of the questionnaires were missing and incorrectly filled. In this study, a 7-item job stress scale developed by House and Rizzo (1972) was acclimated to quantify the psychological and psychosomatic symptoms cognate to the stresses experienced by public officials in the workplace. To quantify burnout, Maslach Burnout Inventory developed Maslach and Jackson (1981) was utilized. The emotional lassitude sub-dimension consists of 9 items, the depersonalization sub-dimension consists of 5 items and the personal accomplishment sub-dimension consists of a total of eight items in the Burnout Inventory consisting of 22 items and three sub-dimensions. To quantify Job-cognate salubrity Job-Cognate Affective Salubrity Scale (JAWS) was utilized that has been designed by Katwyk, Fox, Spector, Kelloway (2000).