Case Report
Denis Alcides Rezende
Abstract
Making information and telecommunications available is a permanent challenge for cities concerned with urban planning and development focused on citizens? quality of life and effective municipal management. The objective is to describe the digital city projects in Vinhedo and Pedreira. The Vinhedo project emphasized information and information systems, while the Pedreira project stressed telecommunications based on an open access metropolitan network. The research methodology consisted of action-research case studies covering city hall and local municipal departments and organizations. Both projects resulted in benefits for the municipalities involved, notably modernization of municipal management activities and telecommunications and improved access to public services as a result of the availability of information and increased internet use brought about by digital inclusion. The paper concludes by reiterating the importance of collectively implemented projects when it is accepted that they are instruments that can contribute to municipal management, the implementation of projects for strategic digital cities, decisions taken by public managers and citizens? quality of life.