An analysis of systematic model of engineering claim management

Xuwei Li and Hongping Wang

Abstract

A systematic engineering claims management model is established, which is discussed systematically on the basis of the claims process and relationship between the relevant parties, based on system theory, neural networks and game theory. This model can predict the possibility of the project claim and solve the procedure. Corresponding measures are proposed on how to improve effectively the interests of both sides and play the biggest role in claims management to ensure the quality and effectiveness of the project.